Information and Referral

Information & Referral (I&R)

North Country Independent Living provides information about disability-related issues, resources and services to people with disabilities, families, professionals and the general public. Staff, the majority of whom are people with disabilities themselves, are available to listen and assist with locating resources and developing strategies for individuals to resolve barriers including, but not limited to the following areas:

  • Housing issues,
  • Transportation resources,
  • Employment issues,
  • Benefits and funding resources,
  • Accessibility,
  • Discrimination and legal rights,
  • Finding adaptive equipment to enhance independent living, and
  • Community supports and services.

Information and Referral services are integral to promoting empowerment for people with disabilities by supporting an individual’s capacity for increasing their independence. An I&R is also the gateway into other services at an ILC. Staff have a wide range of expertise and will follow up – on the phone, in person, and by email or social media – to make sure useful and accurate information and resources are provided.

To request accessible information, contact